Bug#217370: openoffice.org 1.1.0: does not start as user, works as root

[Chris Halls <halls@debian.org>]

retitle 217370 openoffice.org: upgrade from 1.0.1 failure
tags 21730 - moreinfo
tags 21730 - unreproduceable
# not tagged as confirmed - need to verify if this happens every 
# time

thanks


On Fri, 2003-10-24 at 15:46, Sebastian Padó wrote:
> I'm sorry, it was not my intention to send the problem report in this
> manner. I quitted emacs by accident, and away went the bug report. :(

Ah :)

> But more to the point:
> 
> * I installed openoffice.org 1.1.0 over 1.0.1
>  
> * When I tried to start 1.1.0 with "ooffice", the window came up,
>   but the program exited after giving me the error
>   message "OpenOffice.org cannot be started due to 
> 	   an error in accessing the OpenOffice.org configuration data.
> 	   Please contact your system administrator.
> 	   The following internal error has occurred: 
> 	   GetStorage, name: "No Content!"

> * removing with apt-get remove --purge and reinstalling did not help

It sounds like something in your user files in ~/.openoffice will have
caused the problem, and those won't be affected by a package
purge/reinstall cycle.

> 
> * by chance, I ran the program as root and it worked.
> 
> * what I found while writing the bug report: after one execution as root,
>   the program works as user, too. that's why I wanted to downgrade the bug
>   severity and indicate that there's a workaround.

Hmm, running as root regererates the registry cache - maybe there was a
problem with that cache somehow, although I would have expected other
people to report it, too.

We need someone to attempt to reproduce this sometime and find out what
is causing the crash.

Chris