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Re: Support-Ticket System



Am 2009-06-28 12:49:55, schrieb Tobias von Keler:
> Have you ever tried, "Open Ticket Request System" ?

Tried to install for some seconds but:

vserver1:~# apt-get install otrs2 otrs2-doc-de
Reading package lists... Done
Building dependency tree
Reading state information... Done
The following extra packages will be installed:
  libalgorithm-diff-perl libauthen-sasl-perl libcrypt-passwdmd5-perl libdate-pcalc-perl libdbd-mysql-perl libemail-valid-perl
  libhtml-template-perl libnet-domain-tld-perl libtext-diff-perl mysql-client-5.0 mysql-server mysql-server-5.0
Suggested packages:
  libgssapi-perl libipc-sharedcache-perl tinyca libnet-ldap-perl
The following NEW packages will be installed:
  libalgorithm-diff-perl libauthen-sasl-perl libcrypt-passwdmd5-perl libdate-pcalc-perl libdbd-mysql-perl libemail-valid-perl
  libhtml-template-perl libnet-domain-tld-perl libtext-diff-perl mysql-client-5.0 mysql-server mysql-server-5.0 otrs2 otrs2-doc-de
0 upgraded, 14 newly installed, 0 to remove and 0 not upgraded.
Need to get 41.6MB of archives.
After this operation, 123MB of additional disk space will be used.
Do you want to continue [Y/n]? n
Abort.

???  --  What the crap is this?

Why does it install the mysql crap if I have  a  full  blown  postgresql
availlable?

Mybe I should kill the maintainer because:

vserver1:~# apt-cache show otrs2
Package: otrs2
Priority: optional
Section: web
Installed-Size: 12740
Maintainer: Torsten Werner <twerner@debian.org>
Architecture: all
Version: 2.2.7-2lenny1
Replaces: otrs
Depends: perl, apache2 | httpd-cgi, libdbi-perl, libauthen-sasl-perl, libcrypt-passwdmd5-perl, libdate-pcalc-perl, libemail-valid-perl, libio-stringy-perl, libmime-perl, libmailtools-perl, adduser, ucf, debconf, dbconfig-common (>= 1.8.24), libtext-diff-perl, libxml-parser-perl
Recommends: libapache2-mod-perl2, postgresql-8.2 | mysql-server, libdbd-pg-perl | libdbd-mysql-perl, libgd-text-perl, libgd-graph-perl, procmail | maildrop, aspell | ispell
Suggests: otrs2-doc-en | otrs2-doc-de, libnet-ldap-perl
Conflicts: otrs
Filename: pool/main/o/otrs2/otrs2_2.2.7-2lenny1_all.deb
Size: 2201840
MD5sum: 2844435c4c2fa71650dd71dd2887e4cd
SHA1: 553cbdd6bf3dd8af67c630db6039f0a96983c98e
SHA256: 22d8bd486449aa1a764e2605caa906e572d0a08a500731e56f0d7dceaa172dae
Description: Open Ticket Request System
<snip>

WTF???  postgresql-8.2 in Lenny ???

vserver1:~# apt-cache policy postgresql-8.2
postgresql-8.2:
  Installed: (none)
  Candidate: (none)
  Version table:

vserver1:~# apt-cache policy postgresql-8.3
postgresql-8.3:
  Installed: 8.3.7-0lenny1
  Candidate: 8.3.7-0lenny1
  Version table:
 *** 8.3.7-0lenny1 0
        500 http://ftp.de.debian.org lenny/main Packages
        100 /var/lib/dpkg/status

This is a bugreport with very high severity...

not RC, but grave!

Thanks, Greetings and nice Day/Evening
    Michelle Konzack
    Systemadministrator
    Tamay Dogan Network
    Debian GNU/Linux Consultant


-- 
Linux-User #280138 with the Linux Counter, http://counter.li.org/
##################### Debian GNU/Linux Consultant #####################
Michelle Konzack   c/o Shared Office KabelBW  ICQ #328449886
+49/177/9351947    Blumenstasse 2             MSN LinuxMichi
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